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The case for smarter visitor experiences.

Traveler Behavior · 2026 Research

What Today's Traveler Expects Before They Book

Laurie Laramie · April 7, 2026 · 8 min read

Phocuswright calls it the fastest behavioral shift in a decade. 56% of U.S. travelers now use AI to plan trips. But only 8% trust AI alone. Where the trust gap sits — and why it is the DMO's opportunity.

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Visitor Experience · Conversion Strategy

Personalized Itineraries vs. Static Travel Guides: What Today's Travelers Actually Want

Laurie Laramie · March 28, 2026 · 7 min read

Static travel guides and "things to do" lists don't convert like they used to. Here's what the research says about personalized AI itineraries and visitor behavior.

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Industry Trends · 2026 Strategy

Why Your DMO Website Needs an AI Itinerary Planner in 2026

Laurie Laramie · March 21, 2026 · 8 min read

Every major player in travel has launched an AI trip planner. Google, Tripadvisor, Expedia, Airbnb. If your DMO website still offers static lists and PDF guides, you're training visitors to plan their trip somewhere else.

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Data Strategy · Visitor Intelligence

First-Party Data: The Hidden Value of AI Itinerary Tools for DMOs

Laurie Laramie · March 14, 2026 · 9 min read

Every time a visitor uses an AI itinerary tool on your website, they're telling you something. No cookies. No tracking pixels. No third-party data brokers. This is first-party data.

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For DMOs · Tourism Boards · CVBs

AI Trip Planning for Midwest DMOs: How Smart Itineraries Drive Visitor Engagement

Laurie Laramie · March 7, 2026 · 8 min read

Most destination websites do an excellent job of telling visitors what exists. The challenge is that inspiration alone rarely converts to a planned trip. Visitors browse, bookmark a few links, and then turn to...

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